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Ongresso's Clients
Alice Case Study
"Ongresso pudo resolver todos nuestros desafíos rápidamente. Gracias a su experimentado equipo multilingüe, la comunicación con ellos ha sido fácil, rápida y profesional."
Eleni Cotsis
Talent Acquisition Executive
Alice
Company
Hospitality Operations
Industry
USA
Location
85+
Employees
What does ALICE do?
ALICE is a hospitality technology company based in New York City. The company provides a hotel operations platform that allows staff to interact with both the guest and each other to provide the best possible service.
Why did you come to Colombia?
I had lived here for almost three years before working at ALICE. Colombia offers many opportunities and is in a perfect location for us. Travel times to other countries in the region are short and there is little time difference with our team in the U.S. More importantly, there is a lot of talent here, especially in the technology field. Most of our employees here work on our product team. We can offer candidates more competitive benefits than outsourcing companies in the region.I had lived here for almost three years before working at ALICE. Colombia offers many opportunities and is in a perfect location for us. Travel times to other countries in the region are short and there is little time difference with our team in the U.S. More importantly, there is a lot of talent here, especially in the technology field. Most of our employees here work on our product team. We can offer candidates more competitive benefits than outsourcing companies in the region.
What opportunities do you see in Colombia?
Our team is definitely growing here. We currently have an engineer, a technical product manager, an engineering manager and a data specialist. I think we will grow even more next year in terms of talent here in Colombia. As I said, there is a lot of tech talent, a lot of English-speaking people and a lot of really smart people here. A lot of career opportunities here are more oriented to outsourcing agencies, so engineers in these types of companies work on many different projects for various clients. However, I have seen that engineers generally prefer to dedicate themselves to a single company and product, and be part of its growth and truly invest in the success of the company. At ALICE, that is possible because we all work towards a common goal and invest in our team members for the long term.
What challenges have you faced when entering Colombia and how did Ongresso help you overcome them?
We invest a lot of time in our hiring process to make sure we are bringing in the team members who are the best fit and who will be able to grow with us. When we put together a job offer, we need to make sure we are competitive, compliant and aligned with the candidate's needs.
In one particular situation, we needed to provide one of our new employees with a more comprehensive package that included local benefits and pensions. To provide this, we needed the help of a local company that could offer this package and a quick and smooth onboarding process. This is exactly what Ongresso offered us, to our complete satisfaction. Thanks to their experienced multilingual management team, communication with them has been easy, fast and professional, and they are excellent at answering our questions. Ongresso was able to resolve all our challenges quickly and at a very reasonable price.
One Stop Shop
Don’t waste time looking for new partners in each country and for every service. Instead, partner with us to coordinate your activities more effectively, in one or various countries across the region.
Top-Tier Network
We have been building long-lasting relationships in Latin America for over 20 years. The network we can tap into proves invaluable during our clients’ international expansion, saving them time and avoiding costly strategic mistakes.
Seasoned Experts
We are a seasoned team of hands-on consultants and subject matter experts, diverse and multinational. What unites us is our passion for Latin America and our drive to deliver customer excellence in everything we do.
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